Terms & Conditions

Welcome to NĀWA Himalayan Coffee, a brand operated by Nawa Himalayan Agro Pvt. Ltd. By accessing our website or purchasing our products, you agree to these Terms & Conditions.

1. About NĀWA

NĀWA Himalayan Coffee is a coffee brand operated by Nawa Himalayan Agro Pvt. Ltd., offering Himalayan coffee and selected coffee brewing equipment and accessories.

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, prices, weights, and other information displayed on our website are accurate.

Actual product appearance may vary slightly from photographs due to packaging, lighting, screen settings, roasting characteristics, and production variations.

3. Prices

All prices displayed on our website are in Nepalese Rupees (NPR) unless otherwise stated.

Prices may change without prior notice. The price applicable to an order is the price confirmed at the time the order is placed.

4. Orders

An order is considered accepted once NĀWA confirms the order.

We reserve the right to decline or cancel an order where there is a genuine reason, including product unavailability, pricing errors, suspected fraudulent activity, or inability to deliver to the requested location.

5. Payment

Customers must provide accurate payment and contact information when placing an order.

Orders may be processed through the payment methods made available on our website.

6. Delivery

Delivery times are estimates and may vary depending on location, weather, transportation conditions, public holidays, courier availability, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information.

7. Product Quality

NĀWA takes reasonable care to maintain product quality through appropriate sourcing, roasting, packaging, and handling practices.

Coffee is an agricultural product, and natural variations in aroma, flavor, color, and appearance may occur between batches.

8. Intellectual Property

All NĀWA branding, logos, photographs, product descriptions, graphics, designs, written content, and other original website materials are owned by or used by Nawa Himalayan Agro Pvt. Ltd. with appropriate rights.

They may not be copied, reproduced, modified, or commercially used without prior permission.

9. Website Use

Users must not use the website for unlawful, fraudulent, abusive, or unauthorized purposes, attempt to compromise website security, or interfere with its normal operation.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, availability, security, or policies of external websites.

11. Limitation of Liability

To the extent permitted by applicable law, NĀWA shall not be responsible for losses arising from circumstances beyond its reasonable control, including delivery delays, third-party service interruptions, website outages, or events beyond our control.

Nothing in these Terms is intended to exclude any consumer rights or legal protections that cannot lawfully be excluded.

12. Changes

We may update these Terms & Conditions from time to time. The updated version will be published on the website.

13. Contact

Nawa Himalayan Agro Pvt. Ltd. · Brand: NĀWA Himalayan Coffee

Company Registration No. 404254/83/84

Registered address: Buddhanilkantha-8, Kathmandu, Nepal

Phone: 9841176758, 9803480396 · Email: nawahimalayancoffee@gmail.com